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require 'helpdesk' ::Helpdesk.setup do |config| # Class that represents the user/admin config.user_class = "User" # Method usign to display information about user for users config.display_user = "name" # Method usign to display information about user for admins (name+id?) config.display_user_uniq_info = "email" # Require User to be present in order to access Helpdesk config.require_user = true # Base application sign in route name config.sign_in_url = 'new_user_session_path' # Helpdesk email for notification config.email = 'helpdesk@example.com' # Send confirmation emails config.send_confirmation_emails = true # Site name in email footer config.site_name = "Example Helpdesk Team" # Site address in email footer config.site_address = "www.example.com" # Helpdesk title config.helpdesk_name = "Example Helpdesk" # Helpdesk root controller for users: faqs or tickets config.root_controller = 'faqs' # Helpdesk user top menu item # possible options= ['app_root','helpdesk_root','tickets','faqs','subscribers','search','user','language'] config.menu_items = ['app_root','helpdesk_root','tickets','faqs','subscribers','search','user','language'] end

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